Our Prices and FAQ's


We are now open again!  

  We are open, but from 4th January, this will be with newly reduced hours; in keeping with the latest government guidelines on the control and prevention of the spread of Covid-19. 

Please call (01268) 515101 to make enquiries about treatment, or to book an appointment. 

PLEASE DO NOT JUST TURN UP AT THE CLINIC, as social distancing requirements mean we will be unable to let you in if there is another patient already in the building. We have an answerphone - if you get the answerphone during office hours, it is most likely that we are treating, so please leave a message and we will call you back when we are free. 

All of us are living with a lot of stress at the moment due to the pandemic, please remember to be nice, or don't come. We will offer you the same courtesy. 

We will be treating in full PPE and will be following the government guidelines on social distancing as much as is practically possible (for a hands-on treatment like osteopathy or acupuncture). We will ask you to follow certain procedures too and explain those when you make the appointment. Unfortunately, we will have to abide by strict rules on there only being one person in the clinic having treatment at any one time.  


Below are a list of our most frequently asked questions...

1) How much does treatment cost and how can I pay?

2) How long is a treatment?

3) How many treatments will I need?

4) Are you recognised by private healthcare providers?

5) Where can I park or where are the nearest bus stops? 

6) What is the difference between an Osteopath, a Physiotherapist and a Chiropractor?



1) How much does treatment cost and how can I pay?


For treatment with Elise or Seb, we accept credit or debit cards, aswell as cash or cheques with a banker's card.

PLEASE NOTE: Our fees are as follows:

New patients or new course of treatment (7 months since last visit): £45

Continuing patients: £42

Senior Citizens (over 65) - continuing patients are chargable at a discounted rate: £40

Acupuncture is charged at the same rates. 

We will soon be offering STOTT Pilates - once Covid-19 is under control! - Watch this space!

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2) How long is a treatment?


Osteopathy and acupuncture treatments take approximately half an hour.

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3) How many treatments will I need?


It depends! Recent problems can resolve after two or three treatments, longer standing problems may require more treatment. Your practitioner can usually advise you on your initial visit. If, for any reason, you cannot make your appointment, then PLEASE CAN YOU LET US KNOW IN ADVANCE.  

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4) Are you recognised by private healthcare providers?


Yes. Both Elise and Seb are registered with the General Osteopathic Council (GOsC) - which is the Osteopathic governing body.They are both recognised by the HSA (Simply Health) and many other private healthcare providers. 

Please note: We are no longer able to accept insurance payments. Both Elise and Seb are happy to consult patients with private health insurance, but request that the patient or their insurance company pay for their treatment in advance by BACS payments.    

We are, of course, more than happy to provide receipts for the cost of treatment in order for patients to claim the cost of treatment back from their insurance company.                                                                                                                                               

                                                                                                                                                                                                                                                                                                                                                                                                                                                                              To Top

5) Where can I park or where are the nearest bus stops?


There is ample parking at the front of the clinic. Alternatively, the numbers 16 and 26 bus routes stop outside the BP garage going off the island and again on the corner of Green Avenue and Long Road going back into town.

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6) What is the difference between an Osteopath, a Physiotherapist and a Chiropractor?


We are asked this question all the time!

Firstly, it helps to understand that we are all individuals, and therefore each individual practitioner (whether an osteopath, physiotherapist or chiropractor) will work in the manner that suits them, or that they prefer. Even if two of the same professionals were educated at the same place, at the same time, their treatments will vary because people do things their own way! When choosing a practitioner, from a patient's point of view,  it is more about the individual person's approach.

Osteopaths and chiropractors share a certain amount of common ground, as both originated in America about 100 years ago, with chiropractic technique springing from osteopathy about ten years after osteopathy became established.

Osteopathy is a holistic approach (looking at and treating the whole body) whereas chiropractic technique is more spinally based. The main difference is that chiropractors use x-rays to diagnose and plan their treatments, whereas osteopaths are purely 'hands-on', and use mobility (both observing, testing and feeling how well - or not well - the body is moving) to diagnose. Chiropractors tend to have a shorter treatment, using mostly direct manipulation. Osteopaths have a longer treatment time, using the spinal manipulation too, but with soft tissue techniques and stretching aswell.

Physiotherapists in private practice are different to those in hospital - Most hospital physiotherapists work according to the GP's diagnosis. They follow set protocols for back problems, often offering exercises. Some may use soft tissue techniques and electro-therapy machines, such as ultrasound or heat treatment. Private physiotherapists are not bound to follow a GP's diagnosis and will make their own.

Osteopaths are primarily interested in mobility (how well - or not - the body is moving) and consider that pain is most often caused by lack of mobility. Osteopaths therefore work to improve a patient's mobility and by improving the freedom of their movement, the body can work better. Physiotherapists usually work to rehabilitate the body after injury or surgery and consider that pain is caused by muscle weakness, so their focus is mainly on strengthening the muscles.